The College recognizes the rights of individuals affiliated with the College to receive due process under the policies and practices that govern the College, and thus, individuals may submit a complaint through the impartial procedures of grievance as defined in these policies.
For the purposes of these policies, the following terms are defined:
- Complaint: An expressed feeling of dissatisfaction held by an individual regarding an action taken by the College or by members of the College community.
Not all complaints rise to the level of a grievance unless specific allegations warrant the need to use the following grievance procedures to resolve the complaint. Complaints that do not include the specific allegations that make the concern eligible to be processed under the following grievance procedure should be directly addressed with the individual and/or department that oversees the area of concern.
A grievance is a complaint that alleges the College failed to properly apply its policy, procedure, and/or standard practice. Disagreement with the outcome of a properly applied policy, procedure, and/or standard practice does not constitute a grievance.
No retaliatory action may be taken against those who have a complaint or submit a grievance, participate in the resolution process, or are the subject of the matter. The College will investigate and attempt to resolve each grievance made under this policy and any associated allegations of retaliation.
- Submit in writing, within five (5) business days, a detail of the grievance and a recommendation of resolution to the Campus Executive Director. The Campus Executive Director will formally respond, in writing, to the student within three (3) business days. |
If the student feels the grievance has not been satisfactorily resolved, the student may appeal to the Vice President of Operations. Appeals must be submitted, in writing, within three (3) business days of receiving the Campus Executive Director’s decision. - The College’s Vice President of Operations will convene an unbiased panel to review the request. The College’s Vice President of Operations will formally respond, in writing, to the student within five (5) business days. This decision is final and no further appeal will be considered by the College.
Failure to follow the timelines prescribed in the grievance procedure will result in an automatic denial of appeal and forfeiture of future consideration from Hondros College of Nursing.
If the student is not satisfied, the student may lodge a complaint with the appropriate state agency.
- Students in Ohio may contact the Executive Director of the State Board of Career Colleges and Schools, 30 East Broad Street, Suite 2481, Columbus, OH 43215, (614) 466-2752.,
- Students in Indiana may contact the Indiana Commission for Higher Education/Indiana Board for Proprietary Education, 101 West Ohio Street, Suite 300, Indianapolis, IN 46204-4206, (317) 232-1033.
- Students in Michigan may contact the State of Michigan Department of Labor and Economic Opportunity, Employment & Training, Post-Secondary Schools, P.O. Box 30726, Lansing, MI 48907, (517) 335-4000.
Students may also contact the Accrediting Bureau of Health Education Schools (ABHES), 6116 Executive Blvd., Suite 730, North Bethesda, MD 20852, (301) 291-7550.